Sun Toyota Complaints and Reviews

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Sun Toyota
Main address: 4023 US Highway 19 34652 New Port Richey FL
(877) 650-6840, ,
  • 9 complaints
  • $950 claimed losses
  • $95 average
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  • Jun 01
  • Dealers
  • New Port Richey, Florida
  • Bait And Switch Scam
  • 3

Buyers beware!! This place is a rip-off! We found a used car we like online at the Sun Toyota website under "Pre-Owned." We entered our information to be contacted. The next morning we got an e-mail from Phil Stinson, stating that someone would be in contact with us soon. We got a call a few minutes later and were set up with a 1:00 pm VIP appointment with a "VIP Manager." (Their words, not mine,... Read more

Was this review helpful? 2 0

  • Aug 13, 2013
  • Dealers
  • Tampa, Florida
  • Toyota Scion
  • 29

i purchased a 2013 scion iq new got the car home then i noticed scratches on left and right door windows and scratches on rear hatch called sun toyota they set me a appt they looked at my car said ok they would order the windowes and repair the scratches on hatch so i droped the car off they called said the car was done went to pick it up they replaced windows but not the tint or fix the... Read more

Was this review helpful? 3 0

  • Jul 29, 2013
  • Dealers
  • Pre-Owned Car
  • 2
  • 53

went to Sun Toyota looking for a pre-owned car that was listed online.I had printed the actual ad for the car from the internet. Keep in mind this was the same make, model year, and dealer stock number;. Went into the dealership for the test drive and was told that the price of the car was not the same as it is posted online.. They told me that the internet prices do not matter?. That they just... Read more

Was this review helpful? 3 2

  • Jul 12, 2013
  • Dealers
  • New Port Richey, Florida
  • 05 Celica
  • 1
  • 62

I helped my son purchase an 05 Celica and after bringing it to our own mechanic he found the air filter was filthy, cabin filter was black, the water pump was leaking, the serpentine belt was cracked, and some other small needed repairs. The car was misrepresented as a certified used vehicle with a sticker in the front windshield because when I called Sun Toyota in NPR they said it wasn't and... Read more

Was this review helpful? 2 0

  • May 05, 2011
  • Service Centers and Customer Services
  • Tampa, Florida
  • Oil Change
  • 4
  • 175

I went in for 6 month oil change and tire rotation at Sun Toyota for my Camry that I purchased there just 6 months ago. I am not pleased with the service I received, and I actually think something fishy is going on there. The very next day after my service appointment, I threw off two wheel covers. My husband went online and looked, and the remaining two covers on my car weren't even... Read more

Was this review helpful? 9 1

  • May 05, 2011
  • Service Centers and Customer Services
  • Washington, District Of Columbia
  • 2004 Hummer
  • 1
  • 81

I purchased a 2004 Hummer H2 from sales person Emily. I paid the their price for the truck took what they would give me for my trade in and made the deal signed the agree price and paid them. week later I get a bill from Sun Toyota for 85.80 because they did not collect the right amount this 85.80 was not in the amount I agreed on and now they keeping my registration hostage to force me to pay I... Read more

Was this review helpful? 0 0

  • Apr 29, 2011
  • Dealers
  • Overland Park, Kansas
  • 2011 Camry Le
  • 1
  • 120

Southeast Toyota checked my credit and approved me for a 2011 Camry through their incentive program on Friday 4/15/2011 I was told to come in and sign the paperwork at Sun Toyota on US 19. I gave them 1300.00 up front and 1000.00 in a check. They cashed my check on Monday 4/18. On Wednesday 4/20 They called & told me to immediately return the car. I checked my credit inquiries and sure enough... Read more

Was this review helpful? 2 4

  • Apr 28, 2011
  • Dealers
  • Edmonton, Alberta
  • 2009 Toyota Matrix Test Drive
  • 14
  • 64

Sun Toyota (Edmonton, Alberta) is a Joke. My family purchased a $30,000 Car from them 2 years ago and a week ago I went to test drive a 2009 Toyota Matrix. I dealt with Chad, the sales man who helped with our first purchase, and I offered him $11,500 for the vehicle; He said that wasn't do-able and gave no counter offer. I gave him my phone number and told him to call me if they ever decided to... Read more

Was this review helpful? 6 0

  • Sep 30, 2009
  • Equipment
  • Tampa, Florida
  • Toyota
  • 10
  • 128

Hi I would like to say that anyone should never shop or do business with Sun Toyota of New Port Richey FL. This place has 3 locations in this area. Please stay away from these crooks! I have been in here more then one time and a few people I know have had dealings with this place too. Everyone tells me that they got crooked by these *** suckers! I have been here and walked out with nothing! They... Read more

Was this review helpful? 5 1

  • Aug 05, 2008
  • Dealers
  • Tampa, Florida
  • Toyota Camry Hatchback
  • 2
  • 83

I brought in an old Toyota Camry Hatchback - a rare model - that was experiencing low to no brake pedal. The car had all new TOYOTA brake parts put on it, and that's when the trouble began. I thought that as a last resort with other mechanics not finding the problem, I'd try a dealer. I dropped the car off at Sun Toyota in New Port Richey, and was given an estimate that was rather high... Read more

Was this review helpful? 2 0
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