Sun Toyota Complaints and Reviews

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Sun had my truck for over 75 days to do a warrnty job they said would take 1 to 30 days. They had my truck, loaned me a corolla while they had truck. Said they would comp. two tire and fuel injector cleaning. Then then when they say it is all ready, they renegged. I do not trust them. Add comment

  • Apr 26
  • Dealers
  • New Port Richey, Florida
  • 2014 Toyota Corolla
  • 1
  • 1
  • 71
  • REVIEW RATING 4/5

I agree with several others & wish I too could give them a -ZERO.. Caveat Emptor if you make a wrong turn & go in to this dealership they kept me there so many HOURS I was going to call 911 & yell 'kidnapped'.. I was so exhausted at the end of 7+ hours (and no food) I signed whatever they put in front of me which I guess was the goal to begin with.. Keeping a 72+ (at that time Dec... Read more

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  • Mar 12
  • Dealers
  • Holiday, Florida
  • 2014 Toyota Camry
  • 146
  • REVIEW RATING 5/5

If I could give ZERO stars I would but you're forced to put at least 1. This dealership is full of employees who are rude and difficult to deal with. We went to Sun in August of 2014 because they mailed us a "pre-approved" letter. When we met with the salesman he basically wouldn't show us anything except the 2014 Camry even when I told him it was more expensive than we would like, he said "they... Read more

Was this review helpful? 3 0

  • Dec 15, 2014
  • Service Centers and Customer Services
  • New Port Richey, Florida
  • Truck Repair
  • 213
  • REVIEW RATING 5/5

Great sales team and showroom staff as well as the actual service reps themselves. The actual service technicians and operations manger on the other hand.... What a nightmare. Almost 4 months without my truck for a major collision, and nothing but gross negligence on behalf of the repair department and Rick Fowler. DO NOT DO BUSINESS WITH THIS DEALERSHIP! Rick Fowler is a sad old man who needs to... Read more

Was this review helpful? 2 0

Had schedule for recall service no parts to do the service after being informed a week earlier everything would be done same old story at sun Toyota Add comment

  • Dec 12, 2014
  • Auto Financing
  • Lutz, Florida
  • Auto Lease
  • 167
  • REVIEW RATING 4/5

The sad part of this is that i thought i picked the Honest dealership and found out i picked the most dishonest. After agreeing on a price of a new leftover 2014 vehicle (October 31) I was flim flamed and the price was brought up to the MSRP which is unheard of for a car almost a year old. I am not counting the lease fee's of 1000 and 350 lease termination that are built in. I am a tax... Read more

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  • Sep 02, 2014
  • Dealers
  • Riverview, Florida
  • Toyota Corolla
  • 226
  • REVIEW RATING 4/5

Sun Toyota is not an honest dealership. I traded my 2003 Corolla for a 2013 certified used Corolla. First they told me my 2003 wasn't worth anything and I only got 2500 for the trade in. They said they would sell it at auction. I had it repainted and it had new tires. There was nothing wrong with it. Then I found my cars VIN online at Sun's used lot for 7000.00. I was lied to about the trade-in... Read more

Was this review helpful? 4 1

  • Sep 01, 2014
  • Dealers
  • Bellevue, Washington
  • Car Purchase
  • 127
  • REVIEW RATING 4/5

AWFUL EXPERIENCE!!! My parents needed a new car and go to this joker. The dealership tries to sell them a 2010 with 50K miles for $10K more then it is worth. Then when asking how much a new Toyota would be, they say $20K. When I asked why the site said $16, they respond those are base models which is what we were trying to get anyway! The final offer was $22K for a 50,000 2010 and didn't even... Read more

Was this review helpful? 3 0

  • Jun 01, 2014
  • Dealers
  • New Port Richey, Florida
  • Bait And Switch Scam
  • 280
  • REVIEW RATING 5/5

Buyers beware!! This place is a rip-off! We found a used car we like online at the Sun Toyota website under "Pre-Owned." We entered our information to be contacted. The next morning we got an e-mail from Phil Stinson, stating that someone would be in contact with us soon. We got a call a few minutes later and were set up with a 1:00 pm VIP appointment with a "VIP Manager." (Their words, not mine,... Read more

Was this review helpful? 4 0

  • Aug 13, 2013
  • Dealers
  • Tampa, Florida
  • Toyota Scion
  • 155
  • REVIEW RATING 4/5

i purchased a 2013 scion iq new got the car home then i noticed scratches on left and right door windows and scratches on rear hatch called sun toyota they set me a appt they looked at my car said ok they would order the windowes and repair the scratches on hatch so i droped the car off they called said the car was done went to pick it up they replaced windows but not the tint or fix the... Read more

Was this review helpful? 3 0

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