My dying husband wanted to assure I was left with a good vehicle before passing and our attorney friend suggested we try a Prius. I had been the owner of five Toyota's previously with all good experience from a dealership in Pinellas Park.
I was sold a 2010 Prius with just under 15k miles loaded for a cash deal of just under 25k, it was a steal for them . I was assured the car had not been involved in any collision. I was assured this used vehicle was certified by Toyota and a great deal. I purchased the car that day.
I drove the car for just a few days before I was certain this car was out of alignment. I took it in and they told me it checked out ok and the alignment was fine. Well again, I am on the road and she pulls hard to the side and my tires are clearly wearing down. I returned and paid for an alignment and had to purchase four new tires.
To date they have done three or four alignments to no avail. I took the car to another mechanic and paid to have an alignment and they found that the cambers were off and I was going through tires left and right, forth set all around since I purchased the car. To date I am at a little over 60k miles and on a fourth set of tires. I am considering selling the car and went to have the car detailed and was told that the car already had repaint to it, REALLY?
Oh well I guess it was in a mishap after all. When I went in today for work on a recall for my airbags they came out with an estimated bill to fix my car for almost $700.00, and yes guess what? They were saying I needed yet another alignment. I am blamed for potholes etc, wow.
So who cares? Surely not Sun Toyota, my boo-ooh falls on deaf ears.
They did however offer to put me in a new car. RIGHT!
Product or Service Mentioned: 2010 Toyota Prius Car.
Reason of review: Damaged or defective.
Monetary Loss: $2700.
Preferred solution: Let the company propose a solution.